Johnsons Auto is committed to maintaining the privacy of our customers and safeguarding their personal information. This Privacy Policy outlines the types of data we collect, the purposes for which it is used, and how we protect it. By using our services, you consent to the collection, use, and handling of your information as detailed in this policy.

1. Information We Collect

1.1. Personal Information
We gather personal information such as your name, email address, telephone number, and vehicle details when you use our services, contact us for inquiries, or book an appointment.

1.2. Service Records
Information related to the maintenance and repair services provided, including service history, vehicle diagnostics, and payment records, is collected for the purpose of maintaining accurate service logs and accounts.

1.3. Website Usage Data
Non-personal information about your activity on our website may be collected, such as the pages you view and the actions you take, to help us improve the site and understand customer preferences.

2. How We Use Your Information

2.1. Service Provision
To fulfill your requests for vehicle repair or maintenance services, manage appointments, and communicate with you about service updates.

2.2. Customer Relationships
To manage our relationships with customers, provide ongoing support, and inform you about service recommendations or reminders.

2.3. Business Analytics
To conduct internal reviews and analyses of our services to enhance our offerings and customer service.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your data with:

  • Third-party service providers that support our business operations, such as parts suppliers and payment processors, under obligations of confidentiality.
  • Law enforcement or other entities if required by law or to protect our rights and the safety of others.

4. Cookies and Tracking Technologies

If our website uses cookies or similar tracking technologies, it is to personalize and enhance your browsing experience and to collect aggregate site usage data. You can adjust your web browser settings to manage your cookie preferences.

5. Data Security

Johnsons Auto implements security measures to safeguard your personal information from unauthorized access or disclosure. However, no method of electronic storage or data transmission is entirely secure.

6. Your Rights

You have the right to request access to, correction, or deletion of your personal information we hold. If you have any questions about these rights or wish to make a request, please contact us at ajohnson58@hotmail.co.uk.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. Any major changes will be communicated through our website or by contacting you directly.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please reach out to us at:

ajohnson58@hotmail.co.uk